Last updated: October 16, 2024

Welcome to Vipingo Homes. By accessing or using our platform, you agree to be bound by these terms and conditions. Please read them carefully.

By creating an account, you agree to:

• Provide accurate and up-to-date information.
• Maintain the confidentiality of your account credentials.
• Be responsible for all activities under your account.

When booking holiday rentals or listing properties, you agree to:

• Ensure all property listings are accurate, up-to-date, and reflect actual availability.
• Property owners must honor confirmed bookings and provide the property as described.
• Guests must respect property rules, check-in/check-out times, and treat properties with care.
• Payments are processed securely, with deposits held until check-in confirmation.

Looking for your perfect holiday getaway? Browse our holiday rentals to find your ideal vacation property.

All payments are securely processed through M-Pesa or wallet services. Refunds are applicable if:

• The property is not available as described or booking is cancelled by the property owner.
• Cancellation is made within the allowed timeframe per our cancellation policy.
• A dispute is raised and validated by our support team.

Users must refrain from:

• Posting false or misleading information.
• Engaging in illegal or unethical activities.
• Disrupting platform functionality or infringing on others' rights.

• Browse Holiday Rentals: Search hundreds of vacation properties across Kenya by location, amenities, and budget.
• Book Your Stay: Reserve your perfect holiday rental with secure online booking and instant confirmation.
• Secure Payments: Payments are processed securely, with deposits held until check-in confirmation.

Vipingo Homes is not liable for any loss of income or opportunities due to:

• Errors or inaccuracies in property listings.
• Disputes between guests and property owners that upon review result in refunds.
• Property damage or issues beyond our control during your stay.

All content on the platform is the property of Vipingo Homes. Unauthorized use is prohibited.

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activities.

We may update these terms periodically. Continued use of the platform after updates signifies continued acceptance.

If you have any questions about these terms, reach out to us:

support@vipingo.estatelink.co.ke